Hands-on and high-touch throughout the entire ticketing lifecycle
SeatGeek Enterprise clients get a lot more than just software. We offer a comprehensive, client-first approach to ticketing starting the moment we become partners, from implementation and technical support to analytics and marketing. We help clients make consumers and staff happy while maximising revenue at all stages of the ticketing lifecycle.
Our Team is an extension of your Team, augmenting them in order to achieve your goals and business objectives. SeatGeek Enterprise Marketing, part of our award-winning consumer-facing SeatGeek Marketing team, focuses on leveraging digital and offline marketing best practices to drive value for our clients. We offer powerful tools like Amplify that offer best-in-class reporting alongside data experts who can help you make the smartest pricing decisions. To us, a successful partnership means your consumers, your staff, and your bottom line are happier now than they were before.
Business Process Analysis
The SeatGeek Enterprise team conducts in-depth reviews of our client workflows to map out an implementation plan that optimises our platform and user interface designs to suit your needs.
SeatGeek Enterprise has the resources and expertise to support client requests for API integrations with payment gateways, agency/broker outlets, CRM and BI tools, as well as access control software.
Full data migration from any system or source
SeatGeek Enterprise provides automation tools and implementation support for data migration including cleansing, importing and reformatting from any system or format, including mobile data.
Hosting and Security
SeatGeek Enterprise hosted environments meet the highest industry standards for system integrity, backup and failover. They are maintenance free and consistently deliver 99.9% uptime for servers and connectivity. The UK hosting provider is an award winning provider of Hyper-converged infrastructure and we have partnered deeply to build an entire infrastructure around SRO, including multiple layers of failover prevention and Disaster Recovery mechanisms. Of course, security is at the heart of the platform at many different levels. Clients of course also have the option to self-host the system.