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Partner Services

Hands-on and high-touch throughout the entire ticketing lifecycle

SeatGeek Enterprise clients get a lot more than just software. Forward-thinking and nimble, we partner deeply on what matters most to individual clients from implementation and technical support to business analysis and API integrations. We help clients make customers and staff happy while driving more revenue at all stages of the ticketing lifecycle.

We think about Partner Services like treatment from a boutique hotel with an expert concierge. From setup to onsale to renewals, we partner deeply with clients to develop and execute on what matters most. To us, a successful partnership means your fans, your staff, and your bottom line are happier now than they were before.

Business Process Analysis

The SeatGeek Enterprise team conducts in-depth reviews of our client workflows to map out an implementation plan that optimises our platform and user interface designs to suit your needs.

Customisations

SeatGeek Enterprise has the resources and expertise to support client requests for API integrations with payment gateways, agency/broker outlets, CRM and BI tools, as well as access control software.

Full data migration from any system or source

SeatGeek Enterprise provides automation tools and implementation support for data migration including cleansing, importing and reformatting from any system or format, including mobile data.

Hosting and Security

SeatGeek Enterprise hosted environments meet the highest industry standards for system integrity, backup and failover. They are maintenance free and consistently deliver 99.9% uptime for servers and connectivity. The UK hosting provider is an award winning provider of Hyper-converged infrastructure and we have partnered deeply to build an entire infrastructure around SRO, including multiple layers of failover prevention and Disaster Recovery mechanisms. Of course, security is at the heart of the platform at many different levels. Clients of course also have the option to self-host the system.