By using our website you are consenting to our use of cookies in accordance with our Cookie Policy

Privacy Statement

In this Privacy Statement (“Statement”), we, SeatGeek, Inc. (“SeatGeek”), describe our data collection and usage practices with respect to personal data we collect through https://enterprise.SeatGeek.com, https://enterprise.SeatGeek.com/be-nl, https://enterprise.SeatGeek.com/il, and https://enterprise.SeatGeek.com/uk (collectively the “Site”). This Statement describes how SeatGeek collects, uses, and stores the personal information and other information you provide on the Site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

This Statement only covers information collected through the Site and not information that we collect offline, through other websites, or through our mobile applications or ticketing services. That data is used as set forth in those websites’ and applications’ terms of use, privacy policies, contracts, and other related policies and terms.

Information That You Provide

You may visit the Site without registering or actively submitting personal data to us. If you do not register, then we receive only information that your computer or other device sends to us in connection with access requests and via cookies and other technologies that we use to analyze and enhance your use of our Site. (See also the cookie policy below)

When you request information about SeatGeek Enterprise, we may ask for personal information, such as your name, work e-mail, company, title, phone number, country, and industry. You can opt out of providing personal information by not entering it when asked.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you.

We may use local storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.

We do not honor Do-Not-Track (DNT) signals from Web browsers.

Cookie Policy

Technologies such as cookies, beacons, tags, scripts or similar technologies are used by SeatGeek and our partners, affiliates, or analytics or service providers (e.g. marketing partners). These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We may also use cookies for advertising purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

We use several types of cookies on this website, as described below.

Strictly necessary cookies

These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.

Strictly necessary cookies used on the Site: None.

Functionality cookies

These cookies allow a website to remember choices you make and provide enhanced, more personal features. For instance, a website may be able to provide you with local information or news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to the text size, font and other parts of the web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites. They do not gather any information that could be used for advertising.

Functionality cookies used on the Site:

  • Social plug-in content sharing cookies.

Performance cookies

These cookies are used to collect information about how visitors use a website, for instance which pages they go to more often, and if they get error messages from web pages. All information collected by means of these cookies is anonymized, aggregated and only used to develop and track traffic patterns and the volume of use of our website and to improve how our website works.

Performance cookies used on the Site:

  • Visitor cookies.
  • Analytic cookies.

The performance cookies used on this website do not collect Personal Data.

Other cookies can collect Personal Data (including information from cookies placed via our advertisements on third-party websites):

  • If a user is a registered user.
  • If we send you a targeted email which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
  • When you click a link in a marketing e-mail you receive from SeatGeek, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.

Here is a list of the main cookies we use on our website:

CookiesDescription
Social plug-in content sharing cookieCookies set by services such as Facebook Connect or Twitter Button, which allow social networks users to share the content of our websites on social networks.
Performance CookiesCookies used to give provide certain functionality. The Site utilizes the Wistia cookie. You can find more information about Wistia’s privacy policies here.
Unregistered visitor cookieCookies used to give to unregistered users a unique identifier in order to recognize them and to analyze how they use the website.
Analytic cookieCookies used to store URLs of the previous page visited, enabling to track users navigating from inside or from outside the website. If you click on a SeatGeek advertisement on a non-Site, a cookie may be used to log which website you are on, in order to ensure our advertisements are served effectively and to measure whether our advertisements are viewed.

  • Google Analytics: cookies set by Google analytics are used for web analytical purpose, but are not used to track individual users. For further information on how Google Analytics collects and uses information on our behalf and the right to use such cookies, please refer to the Google Analytics products and services privacy statement. If you object to your Personal Data being collected by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on.

Information We Share

We disclose your personal information only as follows:

  • With your consent.
  • Through the use of affiliated and unaffiliated service providers around the world that help us deliver our service and run our business, subject to confidentiality agreements.
  • We share aggregated usage statistics that cannot be used to identify you individually.
  • We will disclose data as required by law or to protect you, other users, us or third parties from harm, including fraud, data security breaches or where someone’s physical safety seems at risk.
  • In a reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer accepting the commitments made in this Statement and compliance with applicable law.

Links to Other Websites

We may provide links on our Site to certain third-party websites or referrals to certain third-parties’ products or services. If you choose to visit a third party’s website, or use its products or services, the third party’s privacy statement, and not this Statement, will govern your activities and any information you disclose while interacting with the third party.

Unsubscribe/Opt-Out

You can opt out of receiving our newsletter or marketing emails by following the instructions at the bottom of each communication or at any time by e-mailing hi@seatgeek.com.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Correcting, Deleting and Updating Your Information

If your personally identifiable information changes, or if you no longer desire our Service, you may correct, update, discontinue the use of our Service or delete it by making the change on our member information page or by emailing us at hi@seatgeek.com. We will respond to your request to access within 30 days.

Statement Changes

We may update this Statement periodically and without prior notice to you to reflect changes in our personal information practices. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Contact Information

If you have questions, concerns or suggestions related to our Statement or our privacy practices you may contact us at:

SeatGeek, Inc.
400 Lafayette Street, 4th Floor
New York, NY 10003
hi@seatgeek.com

Effective as of October 10, 2017.